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Account & Billing
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What Payment methods are accepted on Android & iOS?
All In app purchases are handled through your default payment method set through either the Google Play Store or the Apple App Store. If you...
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How can I view my purchase history?
On your iPhone, iPad, or iPod touch...Open the Settings app.Tap your name, then tap Media & Purchases.Tap View Account. You might be ask...
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How do I refund my purchase?
We're sorry you were dissatisfied with your purchase. If you want to request a refund on your purchase, you need to go through Apple or Goog...
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How do I find my PlayerID?
Your PlayerID is the unique identifier of your account. The Support Team may ask for this ID if you are in need of help.This ID can be found...
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How do I ensure I won't lose my account?
It's never fun to lose all the progress you've made, that's why we've implemented the possibility of linking your account to Google Play Gam...
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I lost my account!
We're sorry to hear that you lost your account.The Support Team may be able to help you out, however in-order for us to fully recover your a...
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I lost my purchase!
We're sorry to hear that you did not receive the items you paid for.Before contacting us, please wait at least 24 hours after the initial pu...