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Account & Billing
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What Payment methods are accepted on Android & iOS?
All In app purchases are handled through your default payment method set through either the Google Play Store or the Apple App Store. If you...
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How can I view my purchase history?
On your iPhone, iPad, or iPod touch...Open the Settings app.Tap your name, then tap Media & Purchases.Tap View Account. You might be ask...
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How do I refund my purchase?
We're sorry you were dissatisfied with your purchase. If you want to request a refund on your purchase, you need to go through Apple or Goog...
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How do I find my PlayerID?
Your Player ID is a unique identifier for your account, and is used by our support team to help you with in-game issues. For example, the ea...
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How do I ensure I won't lose my account?
We don't want you to lose your account or your progress, so we've put together some tips to help you keep your account safe. GOOGLE PLA...
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I lost my account!
We're sorry to hear that you've lost your account.If your account was linked to Google Play Games or Game Center, we recommend that you firs...
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I lost my purchase!
We're sorry to hear that you have not received the items you paid for.Before contacting us, please wait at least 24 hours after your origina...
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How do I change my name?
Changing your name is a great way to make your account truly yours, and a good precaution to take to make sure you don't lose your account.&...