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Account and Billing
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What Payment methods are accepted on Android and iOS?
All In app purchases are handled through your default payment method set through either the Google Play Store or the Apple App Store. If you...
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How can I view my purchase history?
To view your purchase history on iOS follow these easy steps,On your iPhone, iPad, or iPod touch,Open the Settings app.Tap your name, then t...
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I lost my account! How can I get it back?
To help you with any lost account data we need your original Support ID, and your new Support ID along with that we require some sort of pro...
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Why was my name changed?
If your Player name violates our terms and services and was flagged for review we will review your account and automatically assign you a ra...
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Can I have multiple accounts on a single device?
Unfortunately because of the way the account system works there can be only one player account per device. Each player must have their own u...
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How do I refund my purchase?
We're sorry you were dissatisfied with your purchase. If you want to request a refund on your purchase, you need to go through Apple or Goog...
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